Last Updated: June 23, 2023
Lendal Pro Technologies Inc. and its affiliates ("Lendal," "we," or "us") offers websites (the "Sites") and applications, browser extensions and other digital services that allow you to create and execute trading strategies (together with the Sites, the "Services").
The Privacy Policy describes how we handle the personal information we collect in connection with our Services, including how we collect, use, and share personal information, and the choices we offer that affect our use of personal information. This Privacy Policy applies to any Services provided by Lendal that link to this Privacy Policy.
We collect the following categories of personal information.
Automatic data collection. We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Services, such as:
We may collect this information using cookies and other similar technologies. Cookies are text files that websites store on a visitor‘s device or in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand user activity and patterns. For more information on how you can control cookies, please see the Your Privacy Choices section below.
We use personal information for the following purposes:
To provide the Services. This includes administering your account on the Services; providing you with access to the Services, including to permit you to create and execute trading strategies; communicating with you and responding to any inquiries you may have; and analyzing your use of the Services to allow us to evaluate and improve the Services.
Research, development, benchmarking, and improving our Services. We may use personal information in support of our legitimate interests to analyze and improve the Services, identify trends, and operate and expand our business activities. We may also create aggregated, anonymized, or other de-identified statistics, which we may use for lawful business purposes, including for analytics, forecasting, and strategic planning.
Marketing and advertising, including for:
For compliance and protection, including to enforce any applicable terms and conditions, comply with legal obligations, defend against legal claims or disputes, protect the security and integrity of our Services, and identify and investigate fraudulent, harmful, unauthorized, unethical or illegal activity.
We may share personal information with:
Financial service providers that you connect to the Services. We may share information with financial service providers that you choose to connect to your account, in order to perform any operation you request through the Services. For example, if you connect your TradingView account to the Services, we may share trade instructions with TradingView to allow you to automatically execute your trading strategies.
Service providers. We share personal information with companies and individuals that provide services on our behalf or help us operate our Services or our business. These service providers include hosting services, communications, data and cyber security services, trading execution services, billing and payment processing services, fraud detection, investigation and prevention services, web and mobile analytics, email and communication distribution and monitoring services, and customer relation management systems.
Advertising partners. We may share personal information that we collect on our website with third party advertising companies (including for the interest-based advertising purposes described above), lead generation partners, and channel partners, resellers, and distributors that allow us to explore and pursue growth opportunities.
Professional advisors. We share personal information with professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.
Authorities and others. We may share personal information with law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate.
Business transferees. We may share personal information with acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Lendal or our affiliates (including, in connection with a bankruptcy or similar proceedings).
Unsubscribe from direct marketing communications. You may opt out of marketing-related communications by following the opt out or unsubscribe instructions contained in the marketing communication we send you. You may continue to receive service-related and other non-marketing communications.
Access your account. You may access your personal information through your account on the Services. In some instances, you may also have the ability to correct personal information that is out of date or inaccurate, or to delete personal information that is no longer needed for a permitted purpose.
Personal information requests. We also offer you choices that affect how we handle the personal information that we control. Depending on your location and the nature of your interactions with our Services, you may request the following in relation to personal information:
To make a request, please contact us as provided in the "Contact us" section below. We may ask for specific information from you to help us confirm your identity. Depending on where you reside, you may be entitled to empower an authorized agent to submit requests on your behalf. We will require authorized agents to confirm their identity and authority, in accordance with applicable laws. You are entitled to exercise the rights described above free from discrimination.
In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights. If you are not satisfied with how we address your request, you may submit a complaint by contacting us as provided in the "Contact us" section below. Depending on where you reside, you may have the right to complain to a data protection regulator where you live or work, or where you feel a violation has occurred.
Additional choices concerning data sharing. If you are based in the United States and choose to create an account for the Services, we provide additional information about how we share your information and your choices in relation to such sharing. Please visit our Consumer Privacy Notice below for further information.
Opt-out of interest-based advertising. You may limit online tracking by:
Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.
Do Not Track. Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.
We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of your personal information.
Our Services are operated from the United States. If you are located in another jurisdiction, please be aware that the information you provide to us may be transferred to, stored, and processed in the United States, which may not have equivalent privacy laws to those in the country where you reside or are a citizen.
We may retain your personal data for as long as it is reasonably needed in order to maintain and expand our relationship and provide you with our Services; in order to comply with our legal and contractual obligations; or to protect ourselves from any potential disputes. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of such data, the potential, risk of harm from unauthorized use or disclosure of personal information, the purposes for which we process it, and the applicable legal requirements.
Our Services are not intended for use by children. If we learn that we have collected personal information through our Services from a child without the consent of the child's parent or guardian as required by law, we will endeavor to delete it.
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy. We may also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner.
You can reach us by email at compliance@lendal.io following mailing address:
Lendal Pro Technologies Inc.
14175 W Indian School Rd, Ste B4-141
Goodyear Arizona 85395
*****
FACTS | WHAT DOES LENDAL Pro Technologies INC. ("LENDAL") DO WITH YOUR PERSONAL INFORMATION? | |
---|---|---|
Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. | |
What? | The types of personal information we collect and share depend on the product or service you have with us. This information can include:
When you are no longer our customer, we continue to share your information as described in this notice. | |
How? | All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information, the reasons Lendal chooses to share, and whether you can limit this sharing. | |
Reasons we can share your personal information | Does Lendal share? | Can you limit this sharing? |
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
For our marketing purposes - | Yes | No |
For joint marketing with other financial companies | No | No |
For our affiliates' everyday business purposes - information about your transactions and experiences | Yes | No |
For our affiliates' everyday business purposes - information about your creditworthiness | No | No |
For our affiliates to market to you | No | No |
For nonaffiliates to market to you | No | No |
To limit our sharing | Email us at compliance@lendal.io. Please note: If you are a new customer, we can begin sharing your information immediately from the date we post this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing. | |
Questions? | Email us at compliance@lendal.io. | |
Who we are | ||
Who is providing this notice? | Lendal | |
What we do | ||
How does Lendal protect my personal information? | To protect your personal information from unauthorized access and use, we use technical and organizational security measures. | |
How does Lendal collect my personal information? | We collect your personal information, for example, when you create an account or provide account information. We also may also collect your personal information from others, such as social media platforms, marketing partners and third-party data aggregators. | |
Why can't I limit all sharing? | Federal law gives you the right to limit only:
State laws and individual companies may give you additional rights to limit sharing. | |
What happens when I limit sharing for an account I hold jointly with someone else? | Your choices will apply to everyone on your account. | |
Definitions | ||
Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies. | |
Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies. Lendal does not share with nonaffiliates so they can market to you. | |
Joint marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you. We do not engage in joint marketing. | |
Other important information | ||
Vermont: If you are consumer with a Vermont mailing address, we will not share information we collect about you with companies outside of Lendal unless the law allows. California: If you are a consumer with a California mailing address, we will not share information we collect about you with companies outside of Lendal unless the law allows. |